Privacy Policy (including Cookie Policy)

Last updated: 27 October 2025

1. Introduction
At BMB Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.bmbagency.com (“Website”).

2. Information We Collect
We may collect the following types of information:

a. Personal Information
When you contact us, fill out a form, or subscribe to updates, we may collect details such as your name, email address, company name, and phone number.

b. Technical Data
When you browse our Website, we automatically collect data such as your IP address, browser type, device information, and how you interact with our pages.

c. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyse traffic, and understand how visitors use our Website.

3. How We Use Your Information
We may use your information to:
– Respond to enquiries or service requests;
– Improve our Website, marketing, and communications;
– Send updates, offers, or promotional materials (only with your consent);
– Comply with legal obligations.

4. Legal Basis for Processing
Under the UK GDPR, our lawful bases for processing your personal data include:
– Your consent;
– Performance of a contract;
– Compliance with legal obligations; and
– Our legitimate interests (such as improving our services and marketing activities).

5. Sharing Your Information
We do not sell your personal data.
We may share it only with:
– Trusted service providers who assist us in operating our Website (for example, hosting, analytics, or IT support);
– Legal or regulatory authorities where required by law.

6. Data Retention
We retain personal information only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights
Under UK data-protection law, you have the right to:
– Access, correct, or delete your personal data;
– Withdraw consent to processing at any time;
– Object to or restrict certain types of processing; and
– Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
To exercise these rights, please contact us at gavin.mcgrail@bmbagency.com.

8. Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

9. Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device that help our site function properly, improve performance, and provide analytics insights.

Types of Cookies We Use
– Essential cookies: Required for the Website to operate.
– Analytics cookies: Help us understand how visitors use the site.
– Marketing cookies: Used to personalise advertising (only if applicable).

Managing Cookies
You can manage or delete cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please note that disabling cookies may affect some Website functionality.

10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “last updated” date.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Email: gavin.mcgrail@bmbagency.com